Customer Service Standards – Telephone skills Many industries have their key frustrations for customers/clients. For trades such as plumbers, it is turning up when they said they would and for lawyers a common client frustration is getting a lawyer to return a phone call. If you don’t believe me, type into Google the phrase “Getting lawyers to return client phone […]
FREE Webinar – Are You Ready to Grow Your Law Firm in the Easiest and Most Cost Effective Way? Join us for a FREE Live Webinar – March 14 If you run a smaller law firm and are ready to generate more quality fees of the type you want, from clients you like, register for this live webinar. This 30 […]
Improvements to Law Firm Practice Management The ALPMA have the results of their 2011 annual benchmarking study of Australian law firms available on their website. The link is http://www.alpma.com.au/Research/benchmarking-survey if you would like to download it yourself. Law firm practice management is a key focus in profitability, working capital and overall law firm valuation. Profitability While I concentrate on small law firms, […]
Using Legal Practice Management Strategies for Improved Cash Flow I was talking with a principal of a Melbourne legal practice today and he told me about a number of legal practice management strategies that he has adopted that have dramatically improved cash flow his small legal practice . The strategies all came from the recent “Success Secrets of a Successful Small […]
Buying a Small Law Firm If you want to get into a small practice and are looking for a great opportunity where there are great opportunities to make a great return on your invested capital, I think it is hard to go past the opportunity presented in buying a small law firm. If you refer to my blog of 6th September […]
Free Webinar – The Secrets of Success of a Successful Small Law Firm Join us for a FREE Webinar-October 11 Graeme Todd is an experienced lawyer who became a sole practitioner less than 18 months ago. Currently he has had no bad debts, virtually all existing debtors are in current, he spends next to nothing on marketing […]
Attracting new Legal Clients While the economy might be tough at present, there are still great opportunities to grow the fees of your practice. In a previous blog I talked about your existing clients as an undeveloped opportunity for many practices. In addition to being a great source of extra work, your existing legal clients are also a great source […]
Attract new clients to your small legal practice While your practice may provide a range of services to clients, you probably have a particular type of work that you really enjoy doing. As well, you probably have a particular type of client that you enjoy working with. Imagine if you could develop a process to attract more of the work and […]
Law Firm Marketing – Growing fees in a small legal practice If the flow of new matters is slower than you would like, then you have probably been thinking about the your law firm marketing. When I do searches around the internet looking at law marketing firms, there are many discussions about improving your website, search engine optimisation, social media and […]
Buying a Law Firm – Small Legal Practices Are you one of the many principals of small legal practices who will be looking to sell their practice in the next few years? If you understand what buyers are looking for, then you can make your practice more attractive to those buyers and potentially achieve a quicker and more lucrative result. […]
