The key mistake that many small law firms make, that once understood, changes everything. Many, many principals of small law firms do not generate a great cash flow, that adequately rewards then for the time, effort and stress of their work, let alone the money they have invested and risk they are taking on by investing in the firm. Is […]
If you want more referrals from existing clients then you need to practice in law firm client delight I find that sometimes the best ideas for your practice, come from a totally different business. If you ask a regular supermarket shopper, if buying the groceries is a delightful experience, what answer do you think they will give? I think you […]
Law Firm Client Service is a key differentiator for clients We all hear that times are tough, so you would think that every practice would be concentrating on providing exceptional client service. But this simply isn’t the case and consequently law firm client service provides you with a tremendous opportunity to set your practice apart from your competition. The catch […]
